For End Consumers
For Product Questions:
Please visit our Facebook Page. Your can send us a message through that page or.
For Game Discussions:
The Guild has a facebook group for each of our primary product lines. You can ask questions there and get a response from the Guild and or other players. You can visit
our list of facebook Discussion Groups.
For Product Damages:
Just purchased a new copy of a game from us or one of our authorized retailers? If the game you recieved arrives damaged, please contact the seller. If the seller was the Guild, please take a picture of the damage and e-mail it to rjohnson@guildofblades.com within 2 days of its arrival. Provide your name and shipping address.
For Product Defects:
If your gamne was a new boxed product and the game box has no damage and is still in shrink wrap, but has defects with the contents inside, weather you purchased it from the Guild our
one of our authorized resellers, contact us at rjohnson@guildofblades.com within 1 week or your purchase. Please provide the following:
- Your Name
- Your Shipping Address
- List of Missing Items
- List and Picture of Defective Items
- Name of Retailer Purchased From (if not from us directly)
For Product Defects of Used Items:
The Guild of Blades Publishing Group can only offer a warranty on the use and condition of newly purchased items. That being said, we do wish to support anyone who would like to play our games. If you have acquired a game second hand that is missing parts, we MAY still be able to help. We keep many parts on hand for current editions of games and even sold older editions and may be able to help. Please send the same information as above and if we have the parts, we can offer to send them to you at cost plus the cost of shipping to you. How much that
may be will depends on the parts and an estimate of the shipping.
For Hobby Game Retailers
For Product Questions:
Please visit our Facebook Page. Your can send us a message through that page or.
Wholesale Options:
Guild of Blades Publishing does not work with any hobby game distributors at this time, but we do offer Retail Direct wholesale. We offer industry standard wholesale
discounts to BRICK and Mortar Stores, reasonable minimum orders with free freight and a non-intrusive MAP policy. We will sell to retailers in the continental United States or
any other retailers who utilize a freigh forwarding option that has a shipping address within the continental United States we can ship to.
If interested in becoming a Guild of Blades Publishing retailer, you may message us on our facebook or send an e-mail to rjohnson@guildofblades.com. Please provide the following
- Store Name
- Store Address
- Store Website (or social media in the absence of a website)
- Number of Years in Business
- A brief description of product mix/items sold, etc
- Best E-mail for person doing the ordering.
- Phone number (we will not call for phone solictations)
|